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Privacy Policy

Gautier & Associates LLC, its working group, Dr. Martinez and the Healthy Minds group of therapists and specialists, understand that you are interested in how your personal information is used and shared. This notice describes our Privacy Policy.

USE, ACCEPTANCE OF TERMS AND AMENDMENTS:

By visiting, browsing, using our website, virtual platform, application, or online service operated by Mentes Saludables (the "Website"), you are accepting and consenting to the practices described in this Privacy Policy. This Privacy Policy is subject to and must be read in conjunction with the terms and conditions of use of the Website.  Gautier & Associates LLC, administrator of Healthy Minds, may modify this privacy policy at any time. Amendments to this Privacy Policy will be effective as soon as they are enacted. Therefore, you should review this Privacy Policy from time to time. If you do not consent or fail to comply with the terms, as amended, you agree that you will only have at your disposal as the only remedy to desist from continuing to use the Website. Otherwise, if you continue to use the services, you will have expressed your consent to continue being bound by the provisions of the terms, as amended, of this Privacy Policy.

USER INFORMATION

As part of our offerings to you, we collect certain types of information of various types and for different purposes.  Information that is collected automatically: Mentes Saludables collects certain general information from the user, such as: Internet Protocol (IP) address of your computer, IP address of your Internet service provider, date and time you entered the Website , name and version of your browser, operating system you are using, sections of the Website that the User visited, pages read and images viewed, and any other content that you have sent or downloaded from the Website. We use this information for administrative or statistical purposes and / or to improve the service provided by the Website.

Information provided by the user: There is certain information that Mente Saludables collects when the user registers on the Website by creating a user account, when the user registers to receive certain information, services or products from the company. This information could include:

  • information and contact information, such as first and last name, age; gender; email, cell or mobile phone number;

  • Username and password;

  • payment information, such as credit card number, expiration date, and security code;

  • personal health information, including information about previous diagnoses and treatments, general health information, and information about the medical plan;

  • any other information about the person of the user that the user provides us.

The data listed above is not automatically collected, it will only be collected and used by Mente Serena when provided by the user.

TRACKING OF "COOKIES"

When you visit the Website or register, we may send you a "cookie" or "gif file" ("Cookies") to assign an anonymous identifier to your internet browser and / or your computer. A "cookie" will be stored on your computer's hard drive and will include non-personally identifiable information about you.

You can delete or block "Cookies" in your browser, but this could affect the quality and / or operation of the website. To disable or reject all "Cookies", follow the instructions associated with your Internet browser.

USE OF INFORMATION

Mente Saludables may use the information it collects for various purposes such as to:

  • Provide or improve your services;

  • Provide its users with the information they request;

  • To adjust or adapt the Website, the service and / or any download in accordance with the tastes and needs of the user;

  • Contact its users when necessary, by mail, email or telephone (through calls or messages) in connection with transactions in which it has entered with the company;

  • Analyze and manage your business and operations;

  • Prevent potentially prohibited or illegal activities in accordance with the terms of use of the Website;

  • and for any other purpose that is notified to the user at the time the information is collected or subject to their consent.

Mente Saludables will not request or use information from its users that is incompatible with the purpose of the Website and its services.

USERNAME AND PASSWORD

For privacy and security purposes, your account information may be protected by a password ("password"). If the Website and / or any of its components require the use of a password, you have the responsibility to maintain the secrecy and / or integrity of that password by taking reasonable measures to ensure that that password is not misused. You should notify us immediately if you suspect that the secrecy and / or integrity of your password is or could be compromised.

DATA FILE

Mente Saludables will keep the information collected for the term necessary to fulfill the purposes described in this Privacy Policy. User Personal Information will be destroyed when it is no longer necessary or relevant to the purposes for which it was collected, unless there is a legal obligation to keep it for a longer term.

INFORMATION DIVULGATION

The Personal Information provided by the user is confidential and Mente Saludables will take security measures to prevent its unauthorized use. In accordance with this, Mente Saludables will not disclose Personal Information of its subscriber or professional users, except in the cases described below:

  • Mente Saludables may disclose Personal Information of its users to other controlling or controlled entities, subsidiaries or affiliates. In doing so, those other entities will use your information in a way that is consistent with the purposes for which the information was collected and for which the user has given consent.

  • Mente Saludables may also share users' Personal Information with third parties that are contracted to provide support services. These third parties are required to use the information to provide services on our behalf and to treat your information in a manner consistent with this Privacy Policy.

  • Mente Saludables may communicate the Personal Information of subscribers to professionals who market their services through the Website, always under the criteria of confidentiality.

We reserve the right to disclose current or past Personal Information in the event that we understand that you are using or have used products, services and / or the Website (in whole or in part):

  • In violation of the terms and conditions of use of the Website;

  • To violate the law;

  • If such information is requested from us by subpoena (“subpoena”) or by order of a competent authority

  • If our company is sold or acquired by merger with another entity;

  • When we understand that it is necessary or appropriate, including, without limitation, to share your email address with a third party for suppression purposes in compliance with the CAN-SPAM Act of 2003, as amended from time to time and its applicable regulations as per issued by the Federal Trade Commission.

We may disclose your Personal Information with the good faith understanding that it is necessary to:

  • Comply with a legal obligation;

  • Protect and defend our property rights;

  • Prevent or investigate possible crimes or misuse of the Website;

  • Protect the personal safety of users of the Website;

  • Protect us from liability or legal action.

Except as otherwise provided in this Privacy Policy, we will not share your Personal Information with third parties.

PERSONAL INFORMATION UNDER THE “GENERAL DATA PROTECTION REGULATION” (“GDPR”) and PROTECTION RIGHTS

If you are a citizen or resident of the European Union, our legal basis for collecting and using your Personal Information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it.

We may process your Personal Information because:

  • We need to enter into a contract with you;

  • You have given us permission to do so;

  • The processing is in our legitimate interest and is not overridden by your rights;

  • For payment processing purposes;

  • To comply with the law

If you are a citizen or resident of the European Union, you have certain rights to the protection of your data. It is our interest to take the necessary steps to allow the correction, amendment, deletion or limitation of the use of your Personal Information.

If you wish to be informed of the Personal Information we maintain about you and if you wish to have it removed from our systems, please contact us.

In certain circumstances, you have the following rights to the protection of your data:

  • The right to access, update or delete the information we have about you. When possible, you can access, update or request that your Personal Information be removed from your account. If you are unable to carry out this task yourself, please contact us to assist you.

  • The right to rectification. You have the right to rectify your information if that information is incorrect or incomplete.

  • The right to object. You have the right to object to our processing of your Personal Information.

  • The right to restriction. You have the right to request that we restrict the processing of your Personal Information.

  • The right to data portability. You have the right to be provided a copy of the information we hold about you in a structured, readable, and commonly used format.

  • The right to withdraw your consent. You also have the right to withdraw your consent at any time that we rely on your consent to process your Personal Information.

You also have the right to complain to the Data Protection Authority about the collection and use by us of your Personal Information.

Data security

The security of your data is important to us, but remember that no method of transmission over the Internet or electronic method of electronic storage is 100% secure. Although we strive to use commercially acceptable methods to protect your Personal Information, we cannot guarantee its absolute security.

SERVICE PROVIDERS

We may use third parties, companies or individuals to facilitate, provide the Website on our behalf, to carry out matters related to the Website, or to assist us in analyzing how the Website is used.  These third parties, service providers, are prohibited from using Personal Information for any purpose established in this Privacy Policy and are contractually bound to comply with applicable laws and requirements.

LINKS TO OTHER PAGES

Our Website may have links to other internet pages that are not operated by us. If you access a third party's website link, you will be immediately directed to that third party's website. We recommend and suggest that you review the Privacy Policy of the website you visit.  We are not responsible for the privacy, promotion and marketing practices of products, nor for the content of those Internet pages.

RIGHT OF PRIVACY OF MINORS

We recognize the importance of the privacy and safety of children. Our Website is not directed at anyone under the age of 13 ("Children"). Additionally, in accordance with the Children's Online Privacy Protection Act ("COPPA"), we do not solicit or collect any personal information from anyone who We know you are under 13 years of age, without verification or consent of your parents or guardians.

If you as a parent, relative or guardian know that your child has provided us with Personal Information, please contact us. If we become aware that we have collected information from children, without verification or consent of their parents or guardians, we will take the necessary measures to remove that information from our servers.

TRANSFER OF INFORMATION

Your information, including your Personal Information, may be transferred to and / or maintained on computers located outside of the country, state, city and / or jurisdiction where data protection laws may be different from those of your jurisdiction. If you are located outside of Puerto Rico and choose to provide information to us, please note that we transfer that information, including your Personal Information to Puerto Rico and process it there. You consent to this Privacy Policy and by providing your information you represent that you agree to the transfer of your information as provided herein. We will take all necessary reasonable measures to ensure that your information is treated securely and in accordance with this Privacy Policy and no transfer of your Information will be made to an organization or a country unless adequate controls have been established, including security. of your data and other personal information.

GET IN TOUCH

If you have any questions or concerns about this policy or our privacy practices please contact us at  info@mentessaludables.org , updated August 2021.

DISCLAIMER OF LIABILITY

Nothing in this Privacy Policy shall be construed as that our company is representing, offering, guaranteeing products, services or programs to you.

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